Hello, & thank you for shopping with us. Please be advised of all terms and policies as stated below, as your purchase is accepted as agreeable consent to these conditions.
Returns & Exchanges
- While we do our best to accommodate, please note that due to sanitary purposes we have instilled a strict NO RETURN policy. With that aforementioned, all sales are also FINAL; this includes items purchased through promotional sale & discontinued items.
- However, in the chance that there was an issue with your order, please contact us within 3 days of product delivery for possible rectification. Please also note that these circumstances will be evaluated at a case by case scenario.
Shipping & Processing
- Orders will be processed between 1 & 3 business days after placement. After that time period is allotted, shipping will then take place & you will receive notification upon such action. Please also allow 2 to 5 business days for product delivery.
- note that there will sometimes be instances where these time intervals are extended due to inclement weather, holidays, our current COVID circumstance & ect.
- Sai Body co. also relinquishes all responsibility once a order has been shipped; We cannot be held accountable for lost, damaged through transit or stolen property, please take note of such.
- We strongly recommend adding route insurance to your order for a nominal fee--a mere 1% of your purchase price--to ensure that either your delivery is proper or that you be fully compensated for any casualties.
- route insurance is provided automatically to your purchase unless you deselect the option at checkout. If that is the scenario, all possible claims regarding lost damaged or stolen packages will immediately be voided.
- We are also not responsible for any implementations set forth by your delivery service such as extended delivery times due to specific circumstance(s).
- In accordance with our strict no return policy, refunds are also not typically administered UNLESS you have a particular circumstance in which there is an existing issue with your order. Again, this is evaluated at a case by case standard & we must be notified within 3 days of order delivery.
- Items purchased through promotional sale are not eligible for refunds
- Before checking out & processing your order, please be aware of product ingredient listings to ensure no allergies or irritation exist, as we are not responsible for your neglect to be fully knowledgeable of what a product consists of. In accordance with this, please ALWAYS conduct a patch test for all products before trying them in it's entirety.
Accounts & Privacy
- Upon creation of registering an account with us, you are thereby stating that you are a.) of the legal age of at least 18 years or older & b.) have provided complete accurate, and current information pertaining to your identification.
- You are also responsible for maintaining the confidentiality of your account and password.
- Information provided to us through order placement, account creation, newsletter subscription or marketing is used solely for those purposes and your sensitive information is neither stored or processed on our servers.
- We do not sell, trade, or transfer to other parties your personally identifiable information.